Prevalence and Associated Factors of Client Satisfaction with Antenatal Care Services Among Antenatal Care Attendants in Ethiopia: A Systematic Review and Meta-Analysis
DOI:
https://doi.org/10.25259/IJMA_616Keywords:
- Client Satisfaction,
- Antenatal Care Service,
- Women,
- Ethiopia,
- Systematic Review,
- Meta-Analysis
Abstract
An important indicator of the quality of antenatal care (ANC) is the satisfaction of the client. Despite this, women in Ethiopia are very dissatisfied with the quality of their ANC. In Ethiopia, a systematic review was conducted to estimate the pooled prevalence of client satisfaction (CS) with ANC services.
MethodsOnly articles published in English were included in this review. Medline/PubMed, Web of Science, Google Scholar, Scopus, Ethiopian University Repository Online, and the Cochrane Library are the main databases. The review included cross-sectional studies written in English that met the inclusion requirements. Using a random effects model, the overall rate of CS with prenatal care was calculated. Additionally, Egger’s test and funnel plots were used to examine publication bias. STATA version 14 was used to perform all statistical analyses.
ResultsThis review included 20 studies involving 8447 women attending prenatal care services. In Ethiopia, the overall customer satisfaction rate with prenatal care services was 60.42% (95% CI [51.33.99, 69.51]; I2 = 98.9%, P < 0.001). Previous ANC follow-up, iron and folic acid supplementation, and the last planned pregnancy were statistically associated with CS.
Conclusion and Global Health ImplicationsIn Ethiopia, 60% of women are satisfied with their ANC. This shows that 40% of women are dissatisfied with the prenatal care provided by healthcare professionals. This will lead to a low utilization of ANC services throughout the country. Therefore, the Ethiopian government, especially the Ministry of Health and nongovernmental organizations (NGOs), must take measures to address this severity and improve identified factors.
Downloads
Similar Articles
- Jayati Kusari Basu, Lawrence Chauke, Cert Maternal Fetal Medicine, Terrance Magoro, Clinical Features and Outcomes of COVID-19 Infection among Pregnant Women in South Africa , Vol. 10 No. 2 (2021): International Journal of Maternal and Child Health and AIDS
- Olatunde Ayodele Amode, Damilola Kafayat Oyedele, Hadiza Salele, Olajumoke Adekeye, Uchenna Igbokwe, Lola Ameyan, Kayode Akin Afolabi, Olufunke Fasawe, Owens Wiwa, Cost-effectiveness and Budget Impact of Introducing Heat-stable Carbetocin for Postpartum Hemorrhage Prevention in Nigeria , Vol. 14 No. Continuous (2025): International Journal of Maternal and Child Health and AIDS
- Deepa Dongarwar, Toi B. Harris, Hamisu M. Salihu, Fourth Annual Summer Research Summit on Health Equity Organized by the Center of Excellence in Health Equity, Training and Research, Baylor College of Medicine, Houston, Texas 77030, USA on May 20, 2021 , Vol. 10 No. S3 (2021): International Journal of Maternal and Child Health and AIDS
- Nnennaya N. Kalu-Umeh, Mohammed N. Sambo N. Sambo, Suleiman H. Idris, Abubakar M. Kurfi, Costs and Patterns of Financing Maternal Health Care Services in Rural Communities in Northern Nigeria: Evidence for Designing National Fee Exemption Policy , Vol. 2 No. 1 (2013): International Journal of Maternal and Child Health and AIDS
- Jaleah D. Rutledge, Alexis Kiyanda, Christina Jean-Louis, Elizabeth Raskin, Joanne Gaillard, Morgan Maxwell, Tynetta Smith, Trace Kershaw, Jasmine Abrams, Recommendations for Integrating Traditional Birth Attendants to Improve Maternal Health Outcomes in Low- and Middle-Income Countries , Vol. 13 No. Continuous (2024): International Journal of Maternal and Child Health and AIDS
- John Humphrey, James G Carlucci, Esther Karen Wanjama, Violet Naanyu, Lindah Muli, Joy Marsha Alera, Edwin Were, Alan McGuire, Winstone Nyandiko, Gregory Zimet, Julia Jerono Songok, Kara Wools Kaloustian, Implementing WHO Differentiated Service Delivery Model for Pregnant and Breastfeeding Women and Infants Living with HIV: Insights from Kenyan Healthcare Providers , Vol. 14 No. Continuous (2025): International Journal of Maternal and Child Health and AIDS
- Karen M. Hampanda, Lisa L. Abuogi, Yusuf Ahmed, HIV-Positive Women Taking Lifelong Antiretroviral Therapy Report Better Adherence Than Women Taking Short-Course Prophylaxis During and After Pregnancy Under PMTCT Program Option A in Lusaka, Zambia , Vol. 6 No. 1 (2017): International Journal of Maternal and Child Health and AIDS
- Charles Ikeanyionwu, Deepa Dongarwar, Zenab Yusuf, Rafeek Yusuf, Meishon Bell, Toi Harris, Hamisu M. Salihu, 2019 Health Equity Summer Research Summit Organized by the Center of Excellence in Health Equity, Training and Research, Baylor College of Medicine, Houston, Texas 77030, USA on June 18th, 2019 , Vol. 9 No. S1 (2020): International Journal of Maternal and Child Health and AIDS
- Joel M. Njah, Gregory E. Halle-Ekane, Sylvester N. Atanga, Edouard K. Tshimwanga, Felix Desembuin, Pius T. Muffih, From Option B+ to Universal “Test and Treat” in Cameroon: Identification and Evaluation of District-level Factors Associated with Retention in Care , Vol. 12 No. 2 (2023): International Journal of Maternal and Child Health and AIDS
- Armand Duclaire Kemo Djimeli, Jérôme Ateudjieu, Bruno Kenfack, Partograph Utilization During Labor Monitoring in Sub-Saharan Africa: A Systematic Review and Meta-Analysis , Vol. 14 No. Continuous (2025): International Journal of Maternal and Child Health and AIDS
<< < 1 2 3 4 5 6 7 8 9 10 > >>
You may also start an advanced similarity search for this article.
Published
How to Cite
Issue
Section
License
Copyright © 2025 Temesgen Geta, Eskindir Israe, Buzuayehu Atinafu. Published by Global Health and Education Projects, Inc., USA.
This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , which permits others to remix, transform, and build upon the work non-commercially, provided the original author is credited and the new creations are licensed under the same terms.